HERO CARE & SUPPORT LIMITED
For your utmost security
Our main goal as a company is to ensure all of our residents receive person centered care and support, thus enabling them to make their own choices. Keeping the family values as our key operating standard we know that we can accomplish more when we do it together. We endeavor to comply with all CQC Standards and will do this by ensuring we have the best possible staff team, through rigorous training and our core values we will pass this along to our residents.
ABOUT US
Since opening our doors, Hero Security’s key aim is to become a leader in the security field, not only by providing an excellent service and always delivering on our promises, but matching it with outstanding customer service.
That is because, when it comes to choosing a security provider, you need someone you can trust and rely on. It’s about having the right experience, training and accreditations, but also the best staff and first-class management, to ensure a smooth delivery no matter what circumstances may arise.
As a people-centric organisation, we are committed to building strong and lasting relationships with our customers. A core set of values underpin everything we do and customer feedback is incredibly important to us.
We also believe that an organisation is only as strong as its team members, so we carefully select our staff and invest in their ongoing training and development, to ensure quality standards and the high expectations of our customers, remain the focus at all times.
All our security personnel are fully vetted, trained and licensed by the SIA, and available 24 hours a day, 365 days a year. Employees are carefully screened in line with BS7858 to ensure they are suitable to work within your premises. They each receive a thorough induction and assignment-specific training for each contract, with the support of our experienced management team behind them.
Our ongoing success is down to the importance we place on understanding a client’s needs and ensuring they are met, while delivering an affordable service that doesn’t compromise on quality or professionalism. As a result, a large percentage of our work is generated through repeat business and recommendations.
So, whether it’s protection for intellectual property, equipment, premises, or personal safety, what we offer clients is peace of mind and a service they can trust.
OUR SERVICES
LEARNING DISABILITIES
Hero Care and Support is a specialist independent provider of 24 hour supported accommodation and services for Adults with learning disabilities and mental health in the Swindon and Wiltshire areas.
EVENT SECURITY & CROWD MANAGEMENT
Whether you’re planning a low-key event or high-profile party, the safety of your guests and security of your venue are essential factors in making sure it’s an overall success.
You need to know that guests and visitors will be protected by a professional team of trained security personnel who know and understand what and where dangers can occur.
We understand that security staff are often the first point of contact that people have when they come to an event, venue or festival so we dress to reflect the situation, maintain a professional but friendly presence and ensure everyone gets a warm welcome.
We can provide staff at all levels; from car park management, stewards, response teams and door supervisors to make sure every aspect of your event and every person on site is protected.
VIDEO SURVEILLANCE
Hero Security can provide your property with a full CCTV security solution, including point of entry thermal imaging, from bespoke installation to monitoring services carried out by fully qualified and professional personnel that leave you with a level of 24/7 protection.
Whether you need to start from scratch, have a CCTV system that needs updating or just require proactive monitoring services, Hero Security can help you achieve this. Surveillance via CCTV allows you to have an extra pair of eyes to protect areas which may be considered ‘blind spots’, ones which could be easily undetected and accessed by trespassers.
Checks can be conducted 24 hours a day, 365 days of the year to provide your business and premises the highest level of security.
MOBILE PATROLS
We offer a full range of mobile patrol services including interior and exterior checks as well as alarm response. We can swiftly respond to alarms and take appropriate action on your behalf and can work with your existing alarm provider to bring you the peace of mind outside working hours or even 24 hours a day.
DOOR SUPERVISION
Door Supervisors are the first and last point of contact for your customers and they set the tone of your establishment. The decision to enter or not will often be made by the appearance of the Door Supervisors and the way they conduct themselves.
Our fully vetted, highly trained, customer friendly Door Supervisors ensure that the right calibre of customers enter your establishment, ensuring your customers can socialise in a safe and friendly atmosphere. Our Door Supervision is bespoke to your specific requirements and in line with the 4 licensing objectives.
CONSTRUCTION SECURITY
When it comes to the safety and security of your Construction site, we understand how important it is to ensure stringent measures are taken to protect your construction site from theft, vandalism and trespassing.
Our specialist Construction Security officers have extensive knowledge of working in the construction sector of the security industry providing quality, proactive, professional security whilst ensuring maximum on site asset protection.
WHATEVER YOUR QUERY, WE'D LOVE TO HEAR FROM YOU.
If you have an enquiry or would like to give us some feedback about our services, you can contact us via our online form, by phone or on social media:
89 Gill Ave, Bristol, BS16 2QQ, UK
+44 7886 651483